Technical Support
The footprint of tecnologika’s engineers spans around the world. This is one of the main reasons why we’re able to accommodate very short SLAs and are recognised as the premier choice IT support company for our customers.
As an IT support services provider, tecnologika supports customers across a wide range of vertical markets including finance, energy, media and online gaming. tecnologika deliver the latest resource, skills, insight and innovation to you whatever your business.
All Levels of Support
Our goal as a support service provider is to get you back on track as quickly as possible. We offer tier 1-3 support levels from expert engineers. All our engineers are regularly provided with training on leading vendor products. Tecnologika’s network of engineers is made up of service desk technicians Field Engineers, Network Engineers and Senior Consultants offering a wide range of skill sets to cater for a variety of scenarios from a simple router install to a complex multi-site network audit.
Single Point of Contact
No matter which technology, vendor or location the tecnologika service desk is always ready to process customer requests. This single point of contact approach provides you with a simple and efficient method of logging your call or email, making sure that all issues are resolved in a prompt and professional manner.
Working closely with leading vendors enables us to specifically cater for your IT support requirements. Industry accreditations and a competitive pricing model allow us to deliver enhanced IT support services without compromising on quality while providing you with a single point of contact.
Solutions Focused
Operating Worldwide
One-Stop-Shop
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Tecnologika has over 10 years experience supporting organisations from SME’s to large enterprises.
