IT Manager - tecnologika.com IT Manager - tecnologika.com

IT Manager

Salary from £32-45K plus Excellent Benefits inc. WFH flexibility

The Role

  • Bonus + Quarterly Brunch Clubs
  • Manage an in-house support service desk
  • Provide day-to-day IT support to around users in a blended working environment.
  • Troubleshoot Windows 10 Professional and iOS devices
  • Troubleshoot O365 applications, Teams telephony
  • Troubleshoot user issues with third-party web and cloud applications
  • Assist users with day-to-day support for peripheral devices such as printers and scanners
  • Responsible for the ongoing configuration and administration of an Azure Active Directory/M365 environment.
  • Ensure stability and reliability of Microsoft and third-party cloud applications and services
  • Ensure data integrity and backup functionality.
  • Management and monitoring of data storage and sharing
  • Manage, deploy and monitor Microsoft Endpoint Manager policies to ensure device compliance
  • Responsible for ensuring cloud environment and endpoint security and monitoring
  • Monitor non-white-listed application usage
  • Monitor Anti-Virus/Anti-Malware activity
  • Implement and Monitor email security policies and controls
  • Oversight and monitoring of MS Teams with direct routing
  • Management of Meraki network
  • Set up a configuration process and oversee upgrades of client devices if needed
  • Openness to support billable client projects

The Role

  • Bonus + Quarterly Brunch Clubs
  • Manage an in-house support service desk
  • Provide day-to-day IT support to around users in a blended working environment.
  • Troubleshoot Windows 10 Professional and iOS devices
  • Troubleshoot O365 applications, Teams telephony
  • Troubleshoot user issues with third-party web and cloud applications
  • Assist users with day-to-day support for peripheral devices such as printers and scanners
  • Responsible for the ongoing configuration and administration of an Azure Active Directory/M365 environment.
  • Ensure stability and reliability of Microsoft and third-party cloud applications and services
  • Ensure data integrity and backup functionality.
  • Management and monitoring of data storage and sharing
  • Manage, deploy and monitor Microsoft Endpoint Manager policies to ensure device compliance
  • Responsible for ensuring cloud environment and endpoint security and monitoring
  • Monitor non-white-listed application usage
  • Monitor Anti-Virus/Anti-Malware activity
  • Implement and Monitor email security policies and controls
  • Oversight and monitoring of MS Teams with direct routing
  • Management of Meraki network
  • Set up a configuration process and oversee upgrades of client devices if needed
  • Openness to support billable client projects

The Candidate

  • Organisation skills
  • Flexibility
  • Ability to prioritise
  • Proactivity
  • Azure Cloud Services
  • Azure Active Directory
  • Azure administration, governance and security
  • Integrated VOIP services such as Teams direct routing
  • Microsoft Endpoint Manager
  • Supporting Windows 10 and Apple iOS
  • Cisco products including Meraki
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